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Do supporters need to register?

Supporters are required to register for an account by providing their name, email address, and a secure password.

Dan Bream avatar
Written by Dan Bream
Updated over a month ago

Supporters are required to register for an account by providing their name, email address, and a secure password. This registration process establishes a verified and protected user account, ensuring that each supporter has a secure and personalised environment to interact with your Charity Hive platform.

Through their account, supporters can manage event tickets, including purchasing, viewing, or downloading them, as well as managing shop orders, including items purchased and payment confirmations.

The account system also enables supporters to update their personal information, manage communication preferences, and access historical transaction data for reference or reporting purposes.

All data stored within supporter accounts is secured in compliance with standard data protection practices, safeguarding sensitive information such as payment details and personal identifiers. By maintaining an account, supporters benefit from a streamlined and efficient user experience, while organisations can provide enhanced service, accurate record-keeping, and targeted communications.

One-off donations can be made without registering.

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